Casino Stars Casino

Casino Stars

  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

http://www.casinostars.com

Languages

French, English

Established

2013

Licences

Alderney Gambling Control Commission

Affiliate Program

Casino Stars Affiliates

Company

Casino Type

Instant Play, Download

Deposit Methods

American Express, Bank Wire Transfer, Payz, MasterCard, Money Transfer, Neteller, Paysafecard, Ukash, Entropay, POLi, Skrill, Visa

Currencies

Australian dollars, Euros, British pounds sterling, South African Rand, US dollars

Withdrawal Methods

Bank Wire Transfer, Cheque, Neteller, Skrill, Payz

Withdrawal Times

EWallets: 24-72 hours Bank Transfers: 3-7 days Cheques: 7-14 days Card Payments: Not offered Pending Time: 72 hours

Withdrawal Limit

Software

Pragmatic Play

RTP

Live Chat

Contact

Support Mail Email: [email protected] Support Phone Telephone: 1-855-552-7463 Australia Support Phone Telephone: 1-800-006-932 South Africa Support Phone Telephone: 27-0-800-780-019 France Support Phone Telephone: +33-176-542-152

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Casino Stars is a relatively new online casino powered by IGSOnline platform, or also better known as Top Game platform. The casino is licensed and regulated but details are not immediately available for public viewing. Visitors can browse around the casino’s website but real players need to download the software first before any games can be loaded for play. Flash mode instant play and mobile play are currently not available as yet.

The homepage is nicely presented with images of major cities like London, Paris and Sydney, set against a cool dark blue background, with some nice interior views of real casinos as well. Everything looks nice and simple on the website, while the scenario of the downloaded version is typically that of any other Top Game casino. Players already familiar with Top Game platform should easily relate to this IGSOnline platform because they are identical, right down to the games and the Cashier.

Restricted Countries

Players from these countries are not eligible to play at Casino Stars: Bulgaria, Costa Rica, Denmark, Israel, Poland, Romania, Ukraine, USA and all its territories.

Games

Players have a good choice of games selection ranging from Video Slots to Table Games, Video Poker, Classic Slots and Other Games too. New slot games include titles like the newly released Dwarven Gold, Glorious Rome, and Great Reef. Regular popular titles include games like Dice&Fire, Sugar Rush, Bee Land, Fruit Shop, Grave Grabbers, Reel Gangsters, Shia Safavids Treasure, Diablo 13 and Fandango’s, amongst others.

Table Games players can choose from a limited number of games to play, like Electronic Roulette, Roulette Crystal, Roulette Black Diamond and Roulette Titanium, or choose from Blackjack games like Double Exposure Blackjack, Multihand Blackjack and Royal Blackjack.

Games under Video Poker include Deuces and Joker, Deuces Wild, Jacks or Better and Joker Poker, while Classic Slots offer a selection of over 30 3-reels, 5-reels and Bonus Slots, including some Progressive Jackpot games too. Casino War, Keno, Mini Baccarat and Weed Whacker (scratch card game) completes the Other Games list.

Live Games

Live Casino or Live Dealer games are not currently available.

Mobile Gaming

Similarly, mobile players may have to wait a while until a mobile version of the software can be made available.

Support

Customer Support Team is available 24/7/365, and can be contacted as below:

For Live Support: Click on LIVE CHAT

Toll-free telephone number: 1-855-552-7463

Toll-free telephone number (Australia): 1-800-006-932

Telephone (French): +33 1 76 54 21 52 *

Telephone (South Africa): 27-0-800-780-019 *

Fax: 1-703-563-9703 *

(* Regular phone charges may apply)

Email: [email protected]

(Replies within 24 hours)

Security and Fairness

Casino Stars wants to make sure that customers feel safe and secure while playing at the casino. For this purpose, top-notch sophisticated technology is utilized in providing flawless security services to guarantee that all information remains safe. Casino Stars adheres to the Data Protection Act and all information entrusted to the casino is managed with strict confidentiality, which shall not be disclosed to any other third party unless required by Governing Laws. All information are encrypted using the latest encryption technology and stored in a secure firewall protected server.

IGSOnline software RNG has been tried, tested and certified by Technical Systems Testing (TST) and is also PCI compliant to provide fairness of all the casino games, assuring players of a safe, secure, reliable and entertaining environment.

Screenshot

Casino Stars