Editor’s View

Spin Palace Casino comes with a straightforward design, bringing popular slots to you and allowing you to choose live casino, arcade, and bingo. We experienced some scrolling issues as you go to the bottom of the page.

Overall, the casino is easy to navigate. You can check promotions at the top of the screen, where you can also find a way to deposit or withdraw money or visit the Help Center.

General Information About Spin Palace Casino

Spin Palace is one of the pioneeringonline casinos, established way back in 2001. The online casino is licensed by the Alderney Gambling Control Commission.

The registration process is simple, and you can complete it in just a few minutes. However, you need to enter your first and last name, as well as your phone number, address, and other information. The website is only available in English and French.

To learn more about Spin Palace Casino, read our detailedonline casino review, where we address everything you need to know about the casino.

Payment Information and Options at Spin Palace Casino

The casino offers several payment options, covering all the major payment providers. You can use credit and debit cards and several e-wallets such as Skrill and Neteller. All payment options are displayed in our Payments tab. Keep in mind that they depend on the country you’re registering from.

The minimum deposit limit is €10. The casino reserves the right to check your identity for deposits that exceed €3,000.

The minimum withdrawal is €50. The maximum withdrawal amount in 24 hours is €10,000. Foreign currency exchange and bank fees may apply when withdrawing. The funds must be withdrawn with the same method used for depositing. If your amount is five times higher than the lifetime deposits, your gambling activity will be reviewed, and you won’t be able to withdraw more than €4,000 per week – in other words, your wins will be paid in increments.

Each withdrawal remains pending for 24 hours, regardless of the payment method used to allow players the ability to reverse the withdrawal. If you request between Thursday and Sunday, you’ll be able to cancel your withdrawal request until Monday morning. In other words, the casino may not start processing your withdrawal for a few days.

The casino doesn’t abide by the Financial Action Task Force on Money Laundering, but they can ask for documents for your withdrawals to ensure a safe withdrawal, which may cause further delays.

If you make a deposit with Visa or MasterCard and you want to withdraw directly to your bank, that may not be possible because the casino cannot refund cards issued in specific countries. These countries aren’t listed, but if you encounter such an issue, you’ll be able to use an alternative payment method.

Customer Support at Spin Palace Casino

Spin Palace Casino has a Help Center where you can explore frequently asked questions. Below each answer is the question the casino asks you if you need more help. Answering ‘Yes’ will give you a link to a live chat.

Enter your name, and you’re good to go. There aren’t any bots you have to bypass, and the chat displays the people in the queue. However, if you minimise the chat, you won’t be able to open it, and you’ll have to go through the process again, but the chat remains saved. Still, it’s recommended to keep the tab open at all times.

We got connected to a representative within a few minutes, and they’ve been really helpful. The agent was also friendly and we received answers to some complex questions regarding withdrawals. Also, it’s worth noting that live chat works 24/7.

Games at Spin Palace Casino

Spin Palace Casino offers a wide range ofonline slots, all located on one page. You can play different types of games with unique mechanics and themes. The search bar is there for you if you want to find your favourite game. Demo play isn’t available.

There’s alive casinolobby for players who prefer playing with live dealers. Games such as blackjack, roulette, baccarat, poker, Sic Bo and various game shows are on offer. Table games are unavailable at the casino. Occasional tournaments are organised by the casino, giving you a chance to win cash prizes.

Spin Palace Casino’s Commitment to Responsible Gambling

Spin Palace Casino incorporates different responsible tools players can use to keep their spending habits in check. All responsible gambling tools are located within your account under Responsible Gambling.

You can set daily, weekly or monthly limits, with just a few clicks, but there’s also a session limit tool that can remind you of the time you spend playing.

If you think that gambling is becoming a problem for you, the self-assessment test is available on the website. Answer the questions honestly and receive results to determine your next step. The casino keeps the gaming history saved, which is something you can always keep an eye on.

Lastly, it’s possible to ask for temporary and permanent self-exclusion. The temporary self-exclusion lasts between 24 hours and three months.

Final Verdict on Spin Palace Casino

At the time of writing, Spin Palace Casino offers a welcome bonus of 100% up to €400 for your first deposit. The casino can change its bonus offer at any point.

Spin Palace Casino doesn’t list any table games, but you can enjoy plenty of online slots and live casino games. Fan favourite slots such as Gates of Olympus are available.

The casino has good chat support that works around the clock, so you can always send a message to the casino and one of their agents will tend to your problem. Withdrawals can last longer than anticipated due to the option to reverse your withdrawal or the fact that the casino can ask for additional documents to perform checks.

The casino holds a valid licence and provides a good number of responsible gambling tools, but it comes with a warning due to a large number of unresolved complaints.