Zencasino

ZenCasino

  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

https://www.zencasino.com/

Languages

Chinese, Croatian, English, Finnish, German, Polish, Spanish, French, Romanian, Turkish, Norwegian, Russian, Dutch, Czech, Italian, Danish, Greek, Japanese, Portuguese, Azerbaijani

Established

2017

Licences

Curacao

Affiliate Program

ZenCasino Affiliates

Company

RR Investments N.V.

Casino Type

Instant Play, Mobile, Live Casino, Crypto Casino, Sports

Deposit Methods

Maestro, MasterCard, Neteller, Visa, Sofort, Skrill, Bitcoin, WebMoney, Promsvyazbank, Litecoin, Perfect Money, RunPay, Payz, Neosurf, Rapid Transfer, Paysafecard, Trustly, Noda Pay, Revolut, Jeton, MiFinity, Binance, Tether, Ripple, Ethereum, TRON, USD Coin, DAI, Dogecoin, Cardano, Bitcoin Cash, Bank Wire Transfer, Interac, AstroPay Card, Pix

Currencies

Australian dollars, Azerbaijani manats, Brazilian reals, Canadian dollars, Czech Republic korunas, Danish krone, Euros, Kazakhstani tenges, Norwegian kroner, New Zealand dollars, Polish zlotys, US dollars, Bitcoin, Ethereum, Tether, Binance Coin, Ripple, TRON, USD Coin, Bitcoin Cash, ADA

Withdrawal Methods

MasterCard, Neteller, Visa, Skrill, Perfect Money, RunPay, Payz, Neosurf, Rapid Transfer, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Cardano, Dai, Ripple, Bank Wire Transfer, Interac, AstroPay Card, Pix, Jeton, MiFinity, Binance

Withdrawal Times

EWallets: 0-6 hours Bank Transfers: 24-72 hours Cheques: Not offered Card Payments: 0-6 hours Pending Time: 0-1 hours

Withdrawal Limit

EUR 5,000 per day, EUR 15,000 per week, EUR 30,000 per month

Software

NetEnt, World Match, Evolution Gaming, Betsoft, Ezugi, BetGames, Playson, Amatic Industries, Amusnet (Former EGT Interactive), Endorphina, Booming Games, Habanero, Pragmatic Play, Mr. Slotty, Tom Horn Gaming, Spinomenal, Play’n GO, Asia Gaming, iSoftBet, Quickspin, Merkur Gaming, Games Global, Red Tiger Gaming, Pocket Games Soft, Evoplay, Kiron Interactive, Authentic Gaming, Booongo Gaming, Elk Studios, Fugaso, GameArt, Igrosoft, LuckyStreak, Apollo Games, Nolimit City, 1x2Games, PariPlay, Platipus Gaming, WeAreCasino, Wazdan, Push Gaming, Blueprint Gaming, Relax Gaming, Thunderkick, Avatar UX, BGaming, Big Time Gaming, Fantasma Games, Gamomat, Gamzix, Hacksaw Gaming, High5Games, Novomatic, ReelPlay, Spribe, Stakelogic, Swintt, TrueLab Games, Wizard Games, Yggdrasil Gaming

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

Maybe you won’t achieve full zen here, but you will come pretty close to it. ZenCasino offers a pleasurable holistic casino and sportsbook experience; however, more withdrawal options and support languages would go a long way in rounding off the experience.

General Information About ZenCasino

ZenCasino has been at AskGamblers for some time and has earned itself a greatcasino rating. This is also evident in the ZenCasino player reviews. These are real reviews written by AskGamblers members, and so far, the casino is highly rated.

The casino has a great reputation at AskGamblers, but it’s also been reviewed and approved at more affiliate sites, further cementing its record. You can view these accreditations by scrolling the foot of the casino.

You can also join their loyalty program when you become an online casino member. You will earn a player status and work through the levels to earn exclusive rewards and benefits.

If you want tochoose a reliable casino, our expert review is below. However, you can also visit us in the forum if you have any further questions or if you’d like to speak to other real players who already have an account here. Don’t forget to check out the welcome bonuses too!

Payment Information and Options at ZenCasino

You can deposit and withdraw at ZenCasino using a variety of payment methods, depending on which country you are from. It’s also acrypto casino, supporting options such as Litecoin. There are fewer withdrawal options available, so when you deposit, check to see if the method you choose also supports withdrawals.

The minimum and maximum deposits and withdrawals have not been specified in the casinos terms and conditions, but this can be viewed in the cashier. The casino will allow you to withdraw up to €2,000 per day, €5,000 per week and €10,000 per month.

If you withdraw more than €1,000, the casino will need you to verify your account. You must send identification documents to help speed up the withdrawal process. The casino aims to process withdrawals as quickly as possible.

Customer Support at ZenCasino

If you need to contact the casino, you must register an account. Unfortunately, there are no methods of online chat if you are an unregistered user.

If you need help and assistance before you register an account, you will either need to email the casino to see if your questions have been covered in the FAQ section.

This is disappointing, and we hope it is something they will improve in the future.

Once you register an account, you can access more contact options, including live chat.

Games at ZenCasino

Apart from NetEnt, Playson, Microgaming, Pragmatic Play, Betsoft, and Evolution Gaming, players at ZenCasino will also find Tom Horn, Habanero, Endorphina, Booming Games and many more leading software suppliers.

These providers offer a variety ofonline slots, ranging in feature, themes, variance and RTP. So, you should be able to find games to enjoy.

Even though online slots make up the largest segment of the casino’s portfolio, there are also other variants to choose from. These includetable gamealternatives such as America Roulette, French Roulette, 21 Burn Blackjack, Mini Blackjack, and Baccarat Zero Commission.

Also, you can find different types of video poker games like Jacks or Better, Deuces Wild, and All American.

The live casino offers the option of playing table against real live dealers. More precisely, live table games include live roulette, blackjack, baccarat and poker.

ZenCasino’s Commitment to Responsible Gambling

The casino promotes responsible gambling, and to avoid getting into gambling-related harm, the casino has several things in place.

You can set deposit limits. You can decide to set your own limits per day, week or month, and if you want to increase your limit, the casino will need to evaluate your situation first.

If setting limits is not enough, you can also self-exclude or limit your gaming time. You can select how long you want to do this, and once the time has run out, you cannot access the casino until your time limit is restored.

If you want to close your account, you must contact the casino, and if you need further support, the casino has listed the links to external organisations.

Final Verdict on ZenCasino

Overall, ZenCasino is a fine establishment. It’s conceived as a one-stop shop for all sorts of punters, casino enthusiasts, live casino goers, sports bettors, etc. It even caters to crypto players to a certain extent; the limited choice of cryptocurrencies hinders ZenCasino from offering a well-rounded experience.

However, there are several areas in which ZenCasino could improve, one of them being the choice of withdrawal methods. Although it is customary for an online casino to offer fewer withdrawal options than deposit options, ZenCasino still feels lacking in this department.

Finally, support via live chat is available only in English, substantially limiting players who don’t speak the language, so introducing more languages would increase the player experience exponentially.

Screenshot

ZenCasino